Community Resources

Help we're glad to point you toward — even when it isn't ours.

Some of the best support for hearing loss comes from public programs most people have never heard of. We keep this page updated with the ones we trust, and we'll help you access any of them.

CaptionCall captioned telephone showing call captions on its screen
No cost to you, if eligible

The CaptionCall captioned telephone

If phone calls have become hard work, a captioned telephone can give those conversations back. It works like a regular home phone, with one difference: a screen shows you the words as the other person speaks. A federally funded program covers the phone, delivery, setup, and support for people whose hearing loss makes captions necessary — no charge to you, ever.

You may qualify if

  • Hearing loss makes phone conversations difficult, even with hearing aids
  • You have home internet and phone service
  • A hearing care professional certifies your hearing loss — we can do that here
1

A quick conversation

Tell us phone calls are a struggle — we'll check if you qualify and certify your hearing loss.

2

A short application

We'll help with the registration — it takes a few minutes.

3

Your phone arrives

Delivery, setup, and ongoing support are all included.

CaptionCall is an independent service funded through a program administered by the FCC; Aurilink helps eligible patients access it. FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING IP CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON.

No cost to you, if eligible

More free equipment through Georgia's GATEDP program

The Georgia Telecommunications Equipment Distribution Program, run by the state and administered by the Georgia Center of the Deaf and Hard of Hearing, provides specialized equipment to eligible Georgia residents — with free training included. The application requires a certificate of need; we can help with that too.

Ask us about GATEDP → (770) 509-0207
Amplified phonesCaptioned phonesVisual alert systemsPersonal amplifiers

Wondering if you'd qualify?

It takes one short conversation to find out. Ask at your next visit, or give us a call — we're happy to check for you.