Privacy Policy

We collect information you provide directly to us and a limited amount of information automatically when you use our website:

• Information you give us — your name, phone number, email address, mailing address, appointment preferences, and any details you include in a form, message, or consultation request.
• Health-related information — information you choose to share about your hearing, tinnitus, or care needs so we can serve you appropriately.
• Automatically collected information — device type, browser, pages visited, and similar usage data gathered through cookies and analytics tools.

We use the information we collect to:

• Schedule, confirm, and remind you about appointments;
• Respond to your questions, requests, and feedback;
• Provide and improve our hearing and tinnitus care services;
• Send office notifications, such as changes to our operating hours;
• Operate, maintain, and improve our website; and
• Comply with our legal and regulatory obligations.

If you opt in to our text messaging service, we use your mobile phone number solely to send the messages you signed up for — appointment reminders, feedback requests, and office notifications. Message frequency varies, and message and data rates may apply. You can text STOP to opt out or HELP for assistance at any time. For full details, see our SMS Terms & Conditions.

We do not sell, rent, or trade your personal information. We share information only in these limited circumstances:

• Service providers — trusted vendors who help us operate our practice (for example, scheduling, messaging, and email platforms), bound by confidentiality obligations and permitted to use the data only to perform services for us.
• Legal requirements — when required to comply with applicable law, regulation, legal process, or an enforceable government request.
• With your consent — when you direct us to share information with someone else.

As noted above, mobile opt-in and SMS consent data is excluded from all sharing — including with service providers for marketing purposes.

Our website uses cookies and similar technologies to remember your preferences, understand how the site is used, and improve performance. You can disable cookies in your browser settings, though some features of the site may not function as intended.

We use reasonable administrative, technical, and physical safeguards designed to protect your information against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

• Opt out of texts — reply STOP to any message to stop receiving SMS communications.
• Access & correction — request a copy of the personal information we hold about you, or ask us to correct it.
• Deletion — request that we delete personal information, subject to our legal and recordkeeping obligations.

To exercise any of these choices, contact us using the details below.

Health information you share with us as a patient is handled in accordance with applicable healthcare privacy laws. Our website Privacy Policy is separate from, and does not replace, any Notice of Privacy Practices provided to you in connection with your care.

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be reflected on this page, and your continued use of our website or services constitutes acceptance of the updated policy.

Questions about this Privacy Policy or your information? Reach us at:

• Phone: (770) 509-0207
• Email: info@aurilink.com
• Mail: 2635 Sandy Plains Rd, Suite 108, Marietta, GA 30066